Customer Service

 

Customer Service

This division is comprised of customer service, billing and collection of all city utility bills. This includes water, sewer and sanitation services for the residents of Midwest City and some adjacent areas.

Hours of Operation:
Lobby hours: 8:00 am - 5:00 pm
Payment Drive-Up Window open 7:30 am - 5:30 pm
Customer Service by phone: 7:30 am - 5:30 pm
Drop Box Payment picked up by 3:30, credits as the same day
Automatic Bank Payment Available
Credit Cards Accepted-

Emergency Water/Sewer After Hours number - 739-1383

Refuse Station open Saturdays 8:00 am - 4:00 pm
For more information, call 739-1370.

Water, Sanitation, Sewer Deposit: $120.00
$90.00 with proof of ownership or ID Active Military

On-line Utility Payment Option

Licenses and Permits

Special Place Brochure

Authorization for Automated Bill Payment

 

 

Cash Office Head Cashier
869-8609

Customer Service Fax Line
869-8613

Receptionist
Switchboard
732-2281