Winter Average is what we use to charge for sewage rate on a water account. We take the months of November, December, January, and February and get an average of your water usage for those months. We use those months because it is more likely that there will be less water used in the winter.

We then take that average of water usage and charge you $3.06 per Thousand Gallon of Water.

Example:

John Doe’s Water Consumption History

• November 2009: 8 (thou gal. of water)
• December 2009: 5 (thou gal. of water)
• Janurary 2010: 7 (thou gal. of water)
• February 2010: 6 (thou gal. of water)

8+5+7+6= 26 then you take 26 and divide by 4 which = 6.5 average which would be rounded up to 7

So John Doe’s Average is 7.

0-2 tgals is a minimum of $7.12. Multiply 7 by $.90 for the Northside Sewer Plant fee and then take John's average minus the minimum and multiply 5 by the regular rate of $3.06. This will be the sewage rate starting the following July.

John Doe's new sewer rate would be $28.72.

*Winter Average is Every Year and it goes into effect the following July

Commercial Accounts Do not apply

Reinstating an Account

A $25 reinstatement fee is applied after an account has been terminated for non-payment.  Once a work order is placed to pick-up the polycart. There is a $15.00 return poly cart fee even if the cart has not been picked up.  Once payment is made, Customer Service will issue a work order to have poly-cart returned to residence. 

Meter Tampering

A $100 meter tampering fee is charged to an account if there has been any tampering to the meter.  Locks are placed on meters and if those are cut-off, the fee will apply.  If meters are stolen or tampered with, the $100 fee will apply and can also be doubled.