Utility Customer Service Payment Options

Mailing Utility Bill Payments

Mail to:

City of Midwest City
P.O. Box 268896
Oklahoma City, Ok. 73126-8896

Customers may pay their utility bill by personal check, cashier's check or money order. Please include your utility payment stub with payment.

Online Billing/Payment 

The City of Midwest City offers its customers the option of online bill payment. Please click here for information.

Residents can also set up their utility bill account for 'Auto Pay,' using their checking/savings account or credit/debit card.  The service works just like a bank draft, in that funds are automatically taken from the residents account. 

Haven't signed up yet? Click here to read the First-Time User Instructions.

Ready to go paperless?  Click here to sign up for Online Utility Billing to receive your utility bill electronically.  View billing and usage information as well as account payment and consumption history online 24/7.  Once logged on click on the Manage eBilling tab to make your choice.



Drop Box

2 boxes located at City Hall
Two drop boxes are available next to the drive-thru window.

Drop box payments may be made by personal check, money order, or cashier's check. The drop box contents are removed Monday - Friday, twice daily at approximately 8:00 a.m. and 3:30 p.m. Payments received after 3:30 p.m. will be posted to your account the following business day. Do not put cash in the drop box.


Window open from 7:30 a.m. - 5:30 p.m., Monday - Friday

Located at City Hall - 100 N. Midwest Blvd. West side of building.


Open from 8:00 a.m. - 5:00 p.m., Monday - Friday

100 N. Midwest Blvd. Entrance located on the SW side of building.

Telephone Payments

In an effort to provide service to our utility customers in a more timely manner, as of January 4, 2010, the City no longer accepts credit card payments by telephone. We will still accept credit card payments at the window, counter, and on the internet. During extreme weather, contact customer service as this option may be available.

Automatic Bank Draft

Bank drafting allows for the automatic debit of your monthly utility bill from your checking account. There is no cost for participating in this service.

Customers selecting this payment option will receive a monthly bill stating "Bank Draft" at the bottom of your bill. Your bank will then deduct the water bill amount 5 days prior to your penalty date printed on the bill.

To enroll in this service complete, sign and submit the form: Automated Bank Draft form A voided check will need to be submitted in order to activate the draft service.  You may upload the check on the form, fax to 405-869-8613 or email to customerservice@midwestcityok.org.

Please allow up to 30 days to activate bank draft service.

In the event that 2 draft payments are returned unpaid by the bank, customers will be deemed ineligible to participate in the program for a period of 1 year.

Termination of Bank Draft Service

To terminate bank draft service, a Stop Automated Bank Draft form must be submitted to the City of Midwest City.  Please allow up to thirty (30) days for a draft to be stopped.

 Stop Bank Draft Form

Make Changes to Bank Draft

To make changes to an existing bank draft, please fill out a bank draft Change Form. A voided check will need to be submitted in order to make the change.  You may upload the check on the form, fax to 405-869-8613 or email to customerservice@midwestcityok.org

Change Bank Draft Form