The Midwest City Emergency Communications Center is staffed with 14 Communication Specialists working 12-hour shifts. The Center receives more than 100,000 phone calls each year, 1/3 of which are through the E-911 lines. The center processes more than 69,000 calls requiring some level of response from our public safety agencies.
Serve as the communications link between the citizen and public safety agencies
Make accurate identification of the citizen's location and public safety response needs
Quickly and accurately activate public safety services
Provide communications support and coordination of all safety and support agencies
In carrying out our mission, we recognize that service is our one and only product and we share a common, ongoing goal to provide it at the most superior and professional level possible. We also recognize that our strength and success is tied directly to the individual and unique contributions of each of us working in a spirit of cooperation and teamwork with our public safety associates both within and outside the center.