Utility Customer Service

 Mission Statement

The mission of the Customer Service Department is to exceed the expectations of  our citizens, through the delivery of effective, courteous, and responsive utility services.

Contact information

Switchboard and Information line
 Phones answered 8:00am-5:00pm
405.732.2281 or 405.739.1251

Customer Service
Phones answered 7:30am-5:30pm
405.739.1252 or 405.739.1254
email: customerservice@midwestcityok.org

Drive-thru Bill Payment Service
7:30 - 5:30 Monday - Friday

Emergency Only - After 5:30 pm Water/Sewer Line Problems 405-739-1383

 

Hours of operation

Monday - Friday
Lobby: 8:00 a.m. - 5:00 p.m.
Drive-thru and phones: 7:30 a.m. - 5:30 p.m.