Payment Options
Mailing Utility Bill Payments
Mail to:
City of Midwest City
P.O. Box 268896
Oklahoma City, OK 73126-8896
Customers may pay their utility bill by personal check, cashier's check or money order. Please include your utility payment stub with payment.
Online Billing/Payment
The City of Midwest City offers its customers the option of online bill payment.
Residents can also set up their utility bill account for "Auto Pay," using their credit/debit card. The service works just like a bank draft, in that funds are automatically taken from the residents account. Please see the schedule when logged into the pay site. Autopay set up online will have to be managed by the account holder online.
Customers paying online by credit/debit card will be charged a $2.75 convenience fee.
Ready to go paperless? Sign up for online utility billing to receive your utility bill electronically. View billing and usage information as well as account payment and consumption history online 24/7. Once logged on click on the Manage eBilling tab to make your choice. You may also call Customer Service at 405-739-1252 and they may set it up for you.
Drop Box
- 2 drop boxes are available next to the drive-through window at City Hall
Drop box payments may be made by personal check, money order, or cashier's check. The drop box contents are removed Monday through Thursday, twice daily at approximately 8 a.m. and 3:30 p.m. Payments received after 3:30 p.m. will be posted to your account the following business day. Friday's the dropbox is picked up at 8 a.m. and again at 11:00 a.m.. Please do not put cash in the drop box.
Drive-Through
- Open from 7:30 a.m. - 5:30 p.m., Monday - Thursday
- Open from 7:30 a.m. - 11:30 a.m., Friday
- Located at City Hall - 100 N Midwest Boulevard, west side of building
Lobby
- Open from 7:30 a.m. - 5:30 p.m., Monday - Thursday
- Open from 7:30 a.m. - 11:30 a.m., Friday
- Customer Service can be contacted at 405-739-1252 or 405-739-1254
- 100 North Midwest Boulevard, located on the southwest side of building
Telephone Payments
In an effort to provide service to our utility customers in a more timely manner, as of January 4, 2010, the City no longer accepts credit card payments by telephone. We will still accept credit card payments at the window, counter, and on the internet. During extreme weather, contact customer service as this option may be available.
Automatic Bank Draft
Bank drafting allows for the automatic debit of your monthly utility bill from your checking account.
Customers selecting this payment option will receive a monthly bill stating "Bank Draft" at the bottom of your bill. Your bank will then deduct the water bill amount 6 days prior to your penalty date printed on the bill.
To enroll in this service complete, sign and submit the Automated Bank Draft form. A voided check will need to be submitted in order to activate the draft service. You may upload the check on the form, fax to 405-869-8613, or email.
Please allow up to 30 days to activate bank draft service.
In the event that 2 draft payments are returned unpaid by the bank, customers will be deemed ineligible to participate in the program for a period of 1 year.
Termination of Bank Draft Service
To terminate bank draft service, a Stop Automated Bank Draft form must be submitted to the City of Midwest City. Please allow up to 30 days for a draft to be stopped. This only applies to bank drafts that were set up by customer service. Autopay set up online must be disabled through your online account.
Make Changes to Bank Draft
To make changes to an existing bank draft, please fill out a Bank Draft Change Form. A voided check will need to be submitted in order to make the change. You may upload the check on the form, fax to 405-869-8613, or email. This only applies to bank drafts that were set up by customer service. Autopay set up online must be changed through your online account.
